Privacy Policy
This Privacy Policy explains what information we collect when you use our website and Citrus software, how we use it, and your privacy rights. When you use our website or Citrus software, you agree to this Privacy Policy.
Information We Collect
Section titled “Information We Collect”We collect minimal data to provide our services, process payments, and improve your experience.
- Personal Data
- We collect email addresses when you sign up for a free trial or subscription. This data is used to manage your account, communicate with you, and provide access to our services.
- Your name and contact information may be collected when you interact with our support team.
- Non-Personal Data
- We collect IP addresses through our script to track website usage and provide analytics services.
- Citrus uses your computer hardware identifier to generate a License Activation code.
Sharing of Data
Section titled “Sharing of Data”We do not sell, trade, or share your email address or other personal data with third parties, except as necessary to provide services (e.g., payment processors) or comply with legal obligations.
Security
Section titled “Security”We take reasonable steps to protect your personal data, including email addresses, and non-personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Data Retention
Section titled “Data Retention”We keep your personal data only as long as needed to provide our services and comply with legal requirements. When you cancel your account, we delete your personal data within 30 days unless we’re required by law to keep it longer.
Your Rights
Section titled “Your Rights”If you live in certain countries, including those covered by GDPR, you have rights about your personal data:
- See what personal data we have about you
- Ask us to correct or delete your personal data
- Object to how we use your personal data
- Ask us to limit how we use your personal data
- Get a copy of your personal data to move elsewhere
List of Sub-processors
Section titled “List of Sub-processors”We use the following products/services
- Simple Analytics - Analytics software provides us with general insights about our visitors, but not about individuals specifically, as it does not track visitors or store any personally identifiable information.
- ??? - Payment processing. They are responsible for securely processing your payment information. We do not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policy.
- Crisp.chat - Customer support service. We use it to communicate with you and provide support. You can send a message from our website or directly to [email protected]. The data collected by Crisp is governed by their own Privacy Policy.
Email Marketing
Section titled “Email Marketing”We may use your email address to send you updates about our products or services. You can unsubscribe from these emails at any time by clicking the unsubscribe link in any email we send.
Links to Other Websites
Section titled “Links to Other Websites”Our website may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
Section titled “Changes to this Privacy Policy”We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
How to Reach Us
Section titled “How to Reach Us”If you have a question about this Privacy Policy, please contact us by email: [email protected]
Last updated: July 18, 2025.